My Ship App Privacy Policy
This Privacy Policy describes how My Ship ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when you access and use the My Ship mobile application for Android and iOS.
By using the app, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
1. Information We Collect
1.1 User Information
UserID: A unique identifier generated by the application for each user.
Name: Your name, as provided through Google login.
Email: The email address you provide through Google login.
Photo URL: Profile photo URL, if provided through Google login.
Phone Number: Your phone number, if provided during authentication.
1.2 Document Storage Information
My Ship allows users to upload and store maritime certificates and related documents.
These documents may include:
• Maritime certificates
• Training certificates
• Identification-related maritime documents
• Other user-uploaded files
Documents are securely stored using Google Firebase Storage.
We do NOT automatically extract personal information from documents.
1.3 Purchase Information
We collect information about any purchases or subscriptions made within the app. This includes details related to in-app subscriptions and transaction history.
Payment processing is handled by Google Play or Apple App Store. We do not store your payment card details.
1.4 Analytics Data
We may collect optional analytical data to help us understand how the app is being used and to improve its features.
Analytics data may include:
• Device type
• Operating system version
• App usage data
• Crash logs
Analytics data does not personally identify you.
1.5 Chat Data
Messages in the chat section may be monitored for inappropriate or offensive language.
Users who violate community guidelines may be suspended or permanently banned from chat features.
2. Use of Information
We use the information we collect for the following purposes:
Account Creation and Authentication:
To allow you to sign in and securely authenticate your account.
Document Storage and Management:
To securely store and allow access to your uploaded documents.
Purchase Management:
To process and manage in-app subscriptions and purchases.
App Improvement:
To analyze app performance and improve features.
Moderation:
To ensure safe and appropriate use of chat features.
User Support:
To respond to user support requests.
Legal Compliance:
To comply with applicable laws and regulations.
We do NOT sell your personal data.
3. Firebase and Third-Party Services
My Ship uses secure third-party services including:
• Firebase Authentication
• Firebase Storage
• Firebase Firestore / Realtime Database
• Firebase Analytics
• Firebase Crashlytics
• Google Play Services
• Apple App Store Services (iOS)
These services help provide secure authentication, storage, analytics, and app functionality.
Google Privacy Policy:
https://policies.google.com/privacy
Apple Privacy Policy:
https://www.apple.com/privacy/
Each third-party service has its own privacy policy governing data handling.
4. Document Storage and Security
Documents uploaded by users are securely stored using Firebase Storage.
We ensure that:
• Documents are accessible only to the account owner
• Documents are protected using secure authentication
• Documents are not publicly accessible unless explicitly shared by the user
• Industry-standard encryption and security safeguards are used
We do not sell, share, or access your private documents except as required for technical support or legal compliance.
5. Legal Basis and User Consent (DPDP Act Compliance)
By using My Ship and uploading your personal data or documents, you provide free, specific, informed, and unambiguous consent for:
• Collection of your data
• Storage of your data
• Processing of your data
• Secure cloud storage using Firebase services
You may withdraw your consent at any time by deleting your documents or deleting your account.
6. Third Party Access and Disclosure
We do NOT share your personal data with third parties for marketing purposes.
We may disclose information:
• If required by law
• To comply with legal processes
• To protect user safety
• To prevent fraud or misuse
• To comply with government requests
Third-party providers only process data as required to provide services.
7. Data Retention
We retain your data only as long as necessary to provide services.
Data is retained:
• While your account is active
• Until you delete your documents
• Until you delete your account
Deleted data is permanently removed within a reasonable timeframe.
8. International Data Storage
Your data may be stored and processed on secure servers located outside India using Firebase services provided by Google LLC.
By using the app, you consent to such storage.
We ensure reasonable security safeguards are implemented.
9. Data Security
We implement industry-standard security measures including:
• Secure login authentication
• Encrypted data transmission (HTTPS)
• Secure Firebase storage rules
• Restricted access controls
However, no system can guarantee absolute security.
10. User Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Delete your documents
• Delete your account
• Withdraw consent
You may delete your account anytime from app settings.
11. Children’s Privacy
My Ship is intended for maritime professionals and users above 18 years of age.
We do not knowingly collect personal data from children.
If such data is discovered, it will be deleted promptly.
12. Government Disclaimer
My Ship is not affiliated with, endorsed by, or connected to any government entity or agency.
13. Opt-Out Rights
You may stop data collection by:
• Deleting your documents
• Deleting your account
• Uninstalling the application
14. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted within the app or website.
Continued use of the app indicates acceptance of updates.
15. Grievance Officer
In accordance with Indian Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023:
Grievance Officer:
Bijoy Chandrashekhar
Email: admin@marinesite.info
Website: https://marinesite.info
Response time: Within 30 days
16. Contact Us
If you have questions regarding this Privacy Policy, contact:
My Ship App
Email: admin@marinesite.info
Website: https://marinesite.info
Effective 13 Nov 2024
This Privacy Policy describes how My Ship ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when you access and use the My Ship mobile application for Android and iOS. By using the app, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
1. Information We Collect
1.1 User Information
- UserID: A unique identifier generated by the application for each user.
- Name: Your name, as provided through Google login.
- Email: The email address you provide through Google login.
- Photo URL: Profile photo URL, if provided through Google login.
1.2 Purchase Information
We collect information about any purchases or subscriptions made within the app. This includes details related to in-app subscriptions and transaction history.
1.3 Analytics Data
We may collect optional analytical data to help us understand how the app is being used and to improve its features. Analytics data is anonymized and does not personally identify you.
1.4 Chat Data
Messages in the chat section are monitored for inappropriate or offensive language. Users who misbehave or use inappropriate language may be subject to suspension or permanent ban from the chat section.
2. Use of Information
We use the information we collect for the following purposes:
- Account Creation and Authentication: To allow you to sign in using Google login, and to identify and authenticate your account.
- Purchase Management: To process and manage in-app subscriptions and purchases, including auto-renewal options.
- App Improvement: To analyze how the app is used, to diagnose technical issues, and to enhance user experience.
- Moderation: To monitor chat messages and ensure compliance with community guidelines.
- User Support: To respond to your requests or questions sent to our contact email.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
The Service Provider may disclose User Provided and Automatically Collected Information:
- as required by law, such as to comply with a subpoena, or similar legal process;
- when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
- with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights
You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
3. Data Sharing and Disclosure
- Third-Party Sharing: We do not share any personal information with third parties for marketing, advertising, or other purposes.
- Compliance with Law: We may disclose your information if required by law, to protect our rights, or to respond to a legal request.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, please be aware that no method of transmission over the internet or electronic storage is completely secure.
5. Children’s Privacy
My Ship is designed to be a child-safe application. We do not knowingly collect or solicit any information from children under the age of 13 without verifiable parental consent. If we discover that a child under 13 has provided us with personal information without parental consent, we will promptly delete such information.
6. User Rights
6.1 Account Deletion
You have the right to delete your account at any time. Account deletion options are available within the App settings, allowing you to remove all personal data associated with your account.
6.2 Subscription Management
You may manage or cancel your subscription at any time through your account settings on Google Play or the App Store. If you cancel an auto-renew subscription, it will remain active until the end of the current billing cycle.
7. Government Disclaimer
My Ship is not affiliated with, endorsed by, or connected to any government entity or agency.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and are effective as of the date posted. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Additional Information for Apple App Store
We comply with Apple's App Store privacy guidelines. You can find more information about Apple's privacy practices here: Apple Privacy Policy
10. Additional Information for Google Play Store
We comply with Google Play Store's privacy policy. You can find more information about Google Play Store's privacy practices here: Google Play Privacy Policy
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@marinesite.info
By using My Ship, you consent to this Privacy Policy.